Last updated: 5 November 2026

StarScenes Australia is a registered business name operated by Glodio Pty Ltd (ABN: [insert ABN]).

At StarScenes Australia, we respect your privacy and are committed to protecting your personal information.

Whether you’re browsing our website, making an enquiry or inviting us into your home to create your very own night sky, we want you to feel confident that your information is handled with care.

This Privacy Policy explains how Glodio Pty Ltd, trading as StarScenes Australia (“we”, “us” or “our”), collects, uses, stores and protects your personal information when you visit our website, contact us, request a quote or use our services.

Collection of Your Personal Information

You can browse most of our website without providing any personal information.

When you contact us, request a quote, book a consultation or purchase our products or services, we may collect information such as:

• Your name, email address and phone number.

• Your suburb, address or installation location.

• Details about your room, design preferences or project requirements.

• Information you provide through enquiry forms, emails, telephone calls or online conversations.

• Purchase, payment and booking details, where applicable.

We only seek information that is reasonably necessary to respond to your enquiry, provide our products and services, or manage our relationship with you.

Use of Your Personal Information

We use the information you provide to:

• Respond to enquiries and provide personalised quotes.

• Arrange design consultations, bookings and installations.

• Process orders, payments and deliveries.

• Communicate with you about your project or purchase.

• Provide customer support and follow-up services.

• Improve our website, products and customer experience.

• Send occasional updates or promotional information where permitted by law.

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.

We do not sell your personal information to third parties.

Sharing Your Personal Information

From time to time, we may work with trusted third-party service providers to help us operate our business.

These may include website hosting providers, payment processors, delivery services, email platforms, booking systems and customer communication services.

We may also use automated chat or booking assistants to answer questions, manage enquiries and help arrange appointments.

These services may process information you choose to provide when interacting with them.

We take reasonable steps to work with providers that handle personal information responsibly and use appropriate security measures.

We may also disclose information when required or authorised by law.

Website Analytics and Cookies

Like many websites, StarScenes Australia may use cookies and website analytics tools to understand how visitors use our website and improve their experience.

Information collected may include your browser type, device, pages visited, approximate location, referring website and time spent browsing.

Cookies are small files stored on your device that help websites function effectively and remember certain preferences.

You can manage or disable cookies through your browser settings, although some website features may not function as intended.

Storage and Security of Your Information

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification and disclosure.

Your information may be stored securely through our website, email systems or trusted third-party service providers.

Some providers may store or process information outside Australia. Where this occurs, we take reasonable steps appropriate to the circumstances to protect your information.

We retain personal information for as long as reasonably necessary for business, service or legal purposes, and take reasonable steps to securely delete or de-identify information when it is no longer required.

While we make reasonable efforts to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Accessing or Correcting Your Personal Information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate or out of date, subject to applicable law.

Simply contact us using the details below, and we’ll do our best to assist you.

We may need to verify your identity before providing access to personal information.

Privacy Concerns or Complaints

If you have any questions or concerns about how your personal information has been handled, please contact us.

We take privacy concerns seriously and will investigate your enquiry and respond within a reasonable timeframe, generally within 30 days.

If your concern remains unresolved, you may be able to contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our services, website technology or legal requirements.

Any changes will be published on this page, along with the date of the most recent update.

Contacting Us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch.

StarScenes Australia

Gold Coast, Queensland, Australia

Phone: 0466 878 422

Email: info@starscenes.com.au

Website: www.starscenes.com.au

We value your trust and appreciate the opportunity to create a little magic in your home.